Return Policy

Thank you for shopping with us at www.hmdecal.com.au! We want you to be completely satisfied with your purchase. If you are not happy, we’re here to help.

Returns:

• You have 30 days from the delivery date to return your item(s) for a refund or exchange.
• To be eligible for a return, your item must be unused, in original condition, and in the original packaging.
• Custom or personalised items are not eligible for return unless they are defective or damaged upon arrival.
• Returns must be initiated by contacting us at info@hmdecal.com.au. Please provide your order number and a brief reason for the return.

Refunds:

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If your return is approved, we will process the refund to your original method of payment within 30 business days.
• Please note that the original shipping costs are non-refundable.

Return Shipping:

• The cost of return shipping is the buyer's responsibility. We do not reimburse for return postage.
• We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee receipt of the returned item.

How to Return Your Item:

1. Contact us at info@hmdecal.com.au to request a return.
2. Please package the item securely in its original packaging.
3. Ship the item to unit 42, 41 - 49 Norcal Road, Nunawading, Victoria 3131.

If you have any questions or concerns, please don’t hesitate to reach out to us at info@hmdecal.com.au. We are happy to assist you!